SY007-03
Virtual Learning to Meet Users' Needs: Capacity Building Experiences under COVID-19 Restrictions
Abstract:
This presentation will feature some of the methods employed by CBP to conduct wholly virtual EO trainings, including effectively targeting audiences and adapting curricula. Challenges, best practices, and ideas for a future capacity building environment also will be discussed. Further, this presentation will highlight examples of recent virtual trainings, webinars, and explore the lessons learned and best practices when engaging virtual learners. Finally, the presentation will share examples of virtual platforms used to conduct training, experiences with scheduling the sessions across days and weeks of time to ensure attention and active involvement, disseminating background registration information about the virtual event, and managing larger than expected participation rates.