Business change, globalization, and the dependence on knowledge workers in the chemical industry continues to grow. As a result, best practice application of knowledge management and organizational learning has become a critical factor for successful businesses in the chemical industry. Knowledge management creates the ability to transfer and reuse knowledge across businesses, global regions, and customers. Organizational learning creates the ability to adapt principles learned to solve problems on new and different business problems. Examples of knowledge management and organizational learning include virtual collaboration, knowledge retention, best practice transfer, e-learning, simulation, and learning embedded in the job. This session will focus on proven examples of how organizations have used these techniques to enable financial benefit.

Information Technology