Creating Competitive Advantage through Knowledge Management
Nancy K. Cundiff, Engineering Solutions, The Dow Chemical Company, 1400 Bldg., Midland, MI 48667

Creating competitive advantage through knowledge management involves understanding and properly managing the organization's intellectual property. Working in a global environment across a total engineering organization poses challenges to a knowledge management system. Value can be created by standardizing processes across geographies and creating Operating Disciplines applied systematically by all. In addition, a robust system for capturing knowledge can create value by enabling information sharing that likely will save time and money by avoiding potential duplication of effort.

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Knowledge Management and Organizational Learning

The Preliminary Program for 2005 Annual Meeting (Cincinnati, OH)