Preliminary Program subject to change
10E03 Knowledge Management and Organizational Learning
OverviewBusiness change, globalization, and the dependence on knowledge workers in the chemical industry continues to grow. As a result, best practice application of knowledge management and organizational learning has become a critical factor for successful businesses in the chemical industry. Knowledge management creates the ability to transfer and reuse knowledge across businesses, global regions, and customers. Organizational learning creates the ability to adapt principles learned to solve problems on new and different business problems. Examples of knowledge management and organizational learning include virtual collaboration, knowledge retention, best practice transfer, e-learning, simulation, and learning embedded in the job. This session will focus on proven examples of how organizations have used these techniques to enable financial benefit.
Primary SponsorInformation Technology (10e)

Chair

Vince Grassi
Director, Global Learning and Knowledge Management
Air Products and Chemicals, Inc.
7201 Hamilton Blvd
Allentown, PA 18078
Phone Number: 610-481-6377
Fax Number: 610-706-8827
Email: GrassiVG@airproducts.com

CoChair

Fred Reever
Business Solutions Executive Chemicals & Petroleum Industry
IBM Corp.
9201 Arboretum Parkway
Richmond, VA 23236
Phone Number: (804) 327-4667
Email: freever@us.ibm.com

CoChair

Ku Yen Li
Lamar University
Department of Chemical Engineering
P.O. Box 10053
Beaumont, TX 77710
Phone Number: 409-880-8789
Email: liku@hal.lamar.edu
Benchmarking Best Practices in Integrating Knowledge Management and Organizational Learning
Wesley C. Vestal, Customer Solutions, APQC, 123 N. Post Oak Lane, Houston, TX 77024
Creating Competitive Advantage through Knowledge Management
Nancy K. Cundiff, Engineering Solutions, The Dow Chemical Company, 1400 Bldg., Midland, MI 48667
Resolving the Paradoxes of Technology and Training through the Management of Applied Knowledge
Grant Dawson and Roger Wolf, Petro-Chem Technical Services, Inc., 15995 N. Barkers Landing, Suite 250, Houston, TX 77079
The Future Vision of Learning
Keith A. Johnston, IBM, Atlanta, GA 30327
Learning and Knowledge Management - the Bottom-Line Connection
Fred Reever, IBM Corp., 9201 Arboretum Parkway, Richmond, VA 23236

Computing and Systems Technology Division